Notice of Expression of Interest for the design, production and computerized management of the ticketing system for the CAN TOTAL ENERGIES CAMEROUN 2021

NOTICE OF EXPRESSION OF INTEREST NO. 2021-008/AMI/MINSEP/CAB/2021 OF JULY 23, 2021 FOR THE SELECTION OF A COMPANY TO DESIGN, PRODUCE AND MANAGE THE COMPUTERIZED TICKETING SYSTEM FOR THE "CAN TOTAL ENERGIES CAMEROON 2021 

1. Context

For many years, the African Cup of Nations (CAN) has been a highly anticipated event by soccer fans around the world, due to :

- the quality of the proposed show;

- the presence of world-class players

- the improvement of the sports infrastructure in the African stadiums.

 This has the effect of attracting sponsors, patrons, and promoting around this event, the race for tickets. All these potential sources of income push the Confederation of African Football to be more demanding on the conditions of organization of the show for which it holds the exclusive rights.

It is in this perspective, that Cameroon is preparing in the coming months to host the African Cup of Nations of Football, scheduled from January 09 to February 06, 2022. To do this, many preliminary activities must be carried out in an optimal way to guarantee the full success of the competition. One of them, without a doubt, and not the least is: the ticketing.

 The ticketing represents, according to the figures provided by some research firms, 10 to 15% of the overall revenue of international sports competitions held around the world.  The CAN is no exception to this rule, and even more so the upcoming "CAN TOTAL ENERGIES CAMEROON 2021", given the fact that Cameroonians are soccer fans. A particular attention must therefore be paid to this aspect.

The bet of a successful organization, as the one that our country will soon host, undeniably passes by the perfect control of this activity, which represents a source of profitability for CAF, an element of management of the flows and control of the spectators in all the stadiums of competition and a pledge of credibility of Cameroon towards the national and international opinion.

The tickets designed will have to be aesthetic, forgery-proof, traceable, thermal in quadrichromy, digitized among others, specifying the status of each spectator (VVIP, VIP, media, general public by category of seat) and can be sold physically or online.

This activity therefore requires a very high level of technical know-how, in particular computer graphics and the management of computer systems and networks.

         For it to be carried out well, it is important to define precisely all the contours, from the design to the management and the production of the tickets. That is why, this document is written with the aim of fixing the global canvas for the realization of the totality of tickets of entry respecting the standards in the matter and the requirements of the schedule of conditions of the CAF. 

2. Subject

The purpose of this Notice of Expression of Interest is to select a company to design, produce and manage the computerized ticketing system for the "CAN TOTAL ENERGIES CAMEROUN 2021". 

3. Consistency of the services

The services covered by this ACI consist of the design and production of digitized and secure entry tickets on the one hand, and the implementation and management of an identical access control system in all the stadiums on the other hand, in particular: YAOUNDE (Central Region): Olembé Sports Complex, Yaoundé/Mfandena Omnisports Stadium; DOUALA (Littoral Region): Japoma Sports Complex; LIMBE (South West Region): Limbe Sports Stadium; GAROUA (North Region): Roumdé Adja Stadium; BAFOUSSAM (West Region): Kouekong Stadium. It is specifically in any case, for :

The online ticketing

To :

- Create visuals (360° panoramic view of the stadiums, views of the stands and views of the blocks) ;

- Create sales pages for the transactional site;

- Integrate the online sales platform into the event website;

- Integrate the online payment service of the "trusted third party" partner retained by COCAN;

- Report on sales (quantity, value, location, etc.)

Physical Ticketing

To:

- Produce "turnkey" all physical ticketing required for the competition;

- Participate in the creation of the visuals of the ticket funds in compliance with CAF obligations and in accordance with the proposed signage;

- Participate in the organization, with all the services concerned, of the reception of spectators in a secure and efficient manner;

- Integrate online sales;

- Detailed reporting of sales by marketing channel or all channels combined.

Access control

To:

- Prioritize the wifi and wired networks necessary for the deployment of access control in each of the competition's stadiums according to the constraints specific to each stadium;

- Verify in an operational way in each stadium before the beginning of the competition the efficiency of the configured networks set up;

- To set up during the matches in the Security PC of each stadium, a server, an operator of supervision and telemetry of the access control;

- To set up during the matches 03 (three) bilingual managers in charge of supervising the access control operators;

- Coordinate all access control operations;

Coordinate all access control operations; Take charge of the ticketing/access control part of the dispute management.

4. Participation and origin

Companies wishing to participate in this Call for Expression of Interest must, in addition to the conditions stipulated in the ToR, be regularly registered in Cameroon or abroad, be in good standing with their fiscal and administrative obligations, and demonstrate sufficient technical, financial and operational capacity in this area. 

5. Financing

The services covered by this Tender are supported by the budget of the "CAN TOTAL ENERGIES CAMEROUN 2021".

6. Submission of offers

The application files, written in French or in English, in six (06) copies, one original and five (05) copies marked as such, must be sent in sealed envelopes against a receipt no later than August 2, 2021 at 12:00 p.m. local time to the Technical Secretariat of COCAN and must be marked :

"NOTICE OF EXPRESSION OF INTEREST N°2021-008/AMI/MINSEP/CAB/2021 OF 23 JULY 2021

FOR THE SELECTION OF A COMPANY FOR THE DESIGN, PRODUCTION AND COMPUTERIZED MANAGEMENT OF THE TICKETING SYSTEM FOR THE "CAN TOTAL ENERGIE CAMEROUN 2021

"TO BE OPENED ONLY DURING THE COUNTING SESSION".

7. Composition of the file

Applicants must provide the following documents, presented in three (03) parts, written in French or English, produced in seven (07) copies, one (01) original and six (06) copies marked as such, contained in a closed and sealed envelope, bearing neither a stamp nor an indication of the identity of the bidder

The first envelope called "Envelope A" will be marked "Administrative Documents" and will contain the following documents

 

Order No. Documents to be provided

A1 A letter of motivation stamped, dated and signed by the natural or legal person

legal entity containing the address and company name of the bidder 

A2 Certificate of non-bankruptcy issued by the Clerk of the Court of First Instance or by the

Court of First Instance or by the competent authority of the place of the applicant's headquarters 

A3 Statutes or texts justifying the existence of the applicant (if applicable)

A4 Authorization for reference checks. This authorization, duly signed by

of the General Manager of the firm, the firm or the group of firms,

 shall allow MINSEP to proceed with all verifications deemed necessary to ensure

necessary to ensure the accuracy of the information relating to the references

references submitted

               

 

N.B.: The absence or invalidity of any of the above documents will result in the outright rejection of the application.

The second envelope, known as "envelope B", will be marked "technical offer". It will contain all the documents relating to the overall technical vision of the tenderers placed in the order indicated in the following table:

Order No. Documents to be provided

B1 Understanding of the mission

B2 Summary methodology and work plan for completing the assignment with a detailed schedule based on the proposed timeframe

B3 Experience in the field

B4 Qualification and competence of personnel:

Mission Manager

One (01) Systems and Network Engineer in computer science.

Level: Bac+5

General experience: Fifteen (15) years of numerous similar projects at the international level within the framework of two contracts of Assistance to Project Management for the realization of this type of service. To have been at least the head of a project management assistance mission in the framework of similar missions.

A pool of expert engineers

One (01) logistician:

           Level Bac +5 (computer science, IT or telecommunications,...) mastery of development methods and tools (UML, Merise, Rational Rose, agile methods, object methodologies...), development environment (e.g. object technology, NET Development platform: J2EE...), knowledge of web applications (e.g. JavaScript, Flash, dreamweaver, Visual Basic, PHP, Flash and other associated software...)

           General experience: ten (10) years in many similar projects on the international level within the framework of two contracts of Assistance to Project Management for the realization of this type of service.

One (01) in software engineering:

           Level Bac +2 / 3 (BTS computer science, DUT computer science or telecommunications, professional license specialized in computer science ...) mastery of development methods and tools (UML, Merise, Rational Rose, agile methods, object methodologies ...), development environment (eg object technology, NET Development platform: J2EE ...), knowledge of web applications (eg JavaScript, Flash, dreamweaver, Visual Basic, PHP, Flash and other associated software ...)

           General experience: ten (10) years in many similar projects on the international level within the framework of two contracts of Assistance to Project Management for the realization of this type of service.

One (01) Database Administrator:

           Level Bac+3 in the fields of management computing or industrial production.

           General experience: ten (10) years in many similar projects at the international level within the framework of two contracts of Assistance to Project Management for the realization of this type of service.

Support Staff

10 (ten) Computer Maintenance Technicians.

            Level Bac+3 in the fields of computer science. Mastery of computer techniques, computer languages, products, operating environment, technical English.

            General experience: ten (10) years in numerous similar projects at the international level within the framework of two contracts of Assistance to Project Management for the realization of this type of service. Know how to diagnose, consult databases that list failures and give indications to proceed with repairs, proceed with the repair of the failure, apply test procedures at each step, anticipate failures, ensure the installation of new equipment, implement software, ensure the maintenance of equipment.

A directory of drivers (if the vehicles are owned or rented without drivers): each have a valid driver's license corresponding to the category of car driven.

A directory of security guards; with training or experience in the field of security. To have an empty criminal record. Be of good character.

 

NB: Curricula vitae must be dated less than three (3) months and must be signed. Copies of the diplomas of top management must be provided.

B5 Equipment, logistical and technical means of implementation

B6 The guarantees offered for the proper execution of the service (financial capacity, after-sales service, technical support, etc.)

The third envelope, known as "envelope C", will be marked "financial offer". It will contain all the information relating to the tenderers' financial proposal placed in the order indicated in the following table 

Part No. Designation

C1 Tender letter presenting the amount including all taxes of the financial

 financial proposal on stamped paper.

C2 Cost breakdown

C3 Desired payment terms for the service

8. Evaluation criteria

a- Essential criteria

- Summary methodology and a work plan to accomplish the mission with a detailed schedule of the proposed execution time ....20 points

- Experience in the field ..........................................................30 points

- Qualification and competence of the personnel .......................................20 points

- Material resources ..................................................................... 10 points

- Guarantees offered for the proper execution of the service (financial capacity, after-sales service, technical support) ............ 20 points

           Total .                                        100 points

b- Eliminatory criteria

- Absence or invalidity of a document in the administrative file;

- Evaluation criteria score lower than 75/100.

 

NB: Only the candidates having obtained, at the end of this evaluation, a mark higher or equal to 75 points out of 100, will be able to be preselected for the continuation of the procedure.

9. Additional information

Additional technical information can be obtained during working hours at the Ministry of Sports and Physical Education.

10. Evaluation and publication of results

Only those individuals or legal entities whose bids include all the administrative documents mentioned and who have obtained a technical score of at least seventy-five (75) points out of one hundred (100) will be pre-selected.

YAOUNDE 26-07-2021

The MINISTER

MOUELLE KOMBI Narcisse

Source : armp.cm